Privacy Policy

Information about data protection at Zoom.Reviews.

Privacy Policy of Zoom.Reviews

1. Who We Are

We are Zoom.Reviews

Owner: Nicolas Sacotte

Address: Eisenbahnstraße 1, 88677 Markdorf, Germany

Phone: +49 7544 506706 4

Email: E-Mail-Adresse

Website: https://zoom.reviews

We are generally responsible for how your personal data is processed – except in cases where companies send their own review invitations to you; in that case, that company is the controller for that data.

2. What Data We Collect

We collect two types of personal data:

a) Public Personal Data

This data is visible to others on our platform, for example:

  • Your username, profile picture, and your country
  • Your reviews (content, stars, date, photos/videos)
  • Which companies or products you have reviewed
  • Whether other users mark your review as "helpful"
  • Responses from companies to your reviews
  • Public company data if you use a company profile

b) Private Personal Data

We do not publish this data:

  • Name, email address, password, preferred language
  • IP address, device information, browser and system settings, time zone
  • Usage behavior (e.g., search history, clicks, features used, interaction with emails)
  • Verification data (e.g., documents, order or reference numbers, possibly date of birth)
  • Company data such as bank information (for business/paid accounts)
  • Communication data (e.g., emails, support requests, chats, phone or video recordings)

We obtain this data:

  • directly from you (e.g., when registering, writing reviews)
  • automatically from your device when using our services
  • from third parties (e.g., when a company sends you a review invitation via Zoom.Reviews)

Please do not send us sensitive data, e.g., regarding health, religious beliefs, or ethnic origin.

3. Why We Process Your Data

We use your personal data in particular to:

  • provide our platform and services
  • display reviews and provide accounts to users
  • manage your user account or company account
  • improve our services technically and content-wise
  • detect and prevent fraud, abuse, and illegal content
  • respond to inquiries, support cases, and complaints
  • fulfill legal obligations (e.g., information and retention obligations)
  • create statistics and analyses (e.g., on platform usage)
  • display personalized content or recommendations
  • optimize our offering, our advertising, and our communication

If you use a company account, we additionally process your data to:

  • inform you about new reviews of your company or products
  • verify your information and the legitimacy of your responses
  • respond to reports about reviews or content
  • fulfill contractual obligations towards you

Legal Bases for Processing

We only process your data if one of the following legal bases exists:

  • Performance of a contract or to carry out pre-contractual measures
  • Fulfillment of legal obligations
  • Protection of our legitimate interests (e.g., operation and security of the platform, fraud prevention)
  • Your consent (e.g., for newsletters or certain cookies)

If we process your data based on consent, you can revoke this consent at any time with effect for the future.

4. Who Can See or Receive Your Data

Public Personal Data

Public data (e.g., reviews, username, publicly visible profile data) are:

  • visible to other users of Zoom.Reviews
  • findable by search engines and other platforms
  • accessible to selected partners and third-party platforms, such as:
    • Search engines and AI-powered search services
    • Comparison and review portals
    • Platforms where users search for reviews
    • Companies you have reviewed

The goal is to increase the visibility and usefulness of reviews. We only share public data with third parties who are contractually obligated to comply with data protection requirements.

Private Personal Data

Private data is only shared on a limited basis, for example with:

  • selected employees of Zoom.Reviews who need it to fulfill their tasks
  • service providers we use as processors (e.g., hosting, analytics, email delivery)
  • companies that have sent you review invitations via Zoom.Reviews (e.g., name, email, reference number)
  • authorities and public bodies if we are legally obligated to do so or if this is necessary to enforce rights

We enter into contracts with all processors that ensure they only process this data according to our instructions and in compliance with applicable data protection law.

If data is transferred outside the EU/EEA, we ensure that adequate safeguards exist (e.g., EU Standard Contractual Clauses).

5. Storage Duration

We only store personal data for as long as necessary to:

  • provide our services,
  • fulfill contractual obligations,
  • comply with legal retention periods, or
  • protect our legitimate interests (e.g., defense against legal claims, fraud prevention).

If you delete your Zoom.Reviews account, we generally remove your profile and personal data from active use. We may store certain information longer if we are legally obligated to do so or if legitimate interests require it (e.g., proof and documentation obligations).

6. Security of Your Data

We take technical and organizational measures to protect your personal data from loss, misuse, and unauthorized access. These include, for example, access restrictions, encryption, and regular reviews of our systems.

Please note that data transmissions over the Internet (e.g., by email) are never completely secure. Therefore, please do not send confidential data unencrypted if possible.

7. Cookies and Similar Technologies

We use cookies and similar technologies (e.g., pixels, tracking codes) to:

  • provide and maintain our services
  • analyze usage and performance of our platform
  • optimize content and advertising
  • personalize user experiences

Details on the type, purpose, and storage duration of the cookies used can be found in our separate Cookie Policy on our website.

8. Your Rights

Under applicable data protection laws (in particular GDPR), you have the following rights:

  • Right to Information: You can request information about whether and what personal data we process about you.
  • Right to Rectification: You can request that incorrect or incomplete data be corrected.
  • Right to Erasure ("Right to be Forgotten"): You can request deletion of your data under certain conditions.
  • Right to Restriction of Processing: You can request in certain cases that we only process your data in a restricted manner.
  • Right to Data Portability: You can request that we provide you with certain data in a structured, common, and machine-readable format or transfer it to another controller.
  • Right to Object: You can object to the processing of your personal data for reasons arising from your particular situation, insofar as we base this on legitimate interests. You can particularly object to the use of your data for direct advertising.
  • Right to Revoke Consent: You can revoke any consent given at any time with effect for the future.

To exercise your rights, you can contact us at any time:

Email: E-Mail-Adresse

Mail: Zoom.Reviews, Nicolas Sacotte,
Eisenbahnstraße 1, 88677 Markdorf, Germany

If you believe that we are not processing your data lawfully, you also have the right to file a complaint with a data protection supervisory authority, e.g., the State Commissioner for Data Protection Baden-Württemberg.

9. US-Specific Rights (if applicable)

If our services are used by consumers in the USA and corresponding US data protection laws (e.g., CCPA, CPRA, or comparable state data protection laws) apply, additional rights may exist, including:

  • Right to information about processed data
  • Right to deletion
  • Right to object to certain types of data sharing ("sale" or "sharing")
  • Right to non-discriminatory exercise of these rights

To the extent that we use personal data of US consumers for purposes such as personalized advertising or data licensing, we offer – insofar as legally required – ways to object to the resale or sharing of this data (opt-out). For this, you can also contact E-Mail-Adresse.

Zoom.Reviews does not sell private personal data for profit purposes.

10. Children

Our platform is not directed at persons under 18 years of age. We do not knowingly collect personal data from children under 18 years of age. If you discover that a child has provided us with data, please contact us so that we can delete this data.

11. Changes to This Privacy Policy

We may occasionally adjust this privacy policy, for example when:

  • laws and regulations change
  • we develop our services further
  • new features are added

We publish the current version on https://zoom.reviews. In case of significant changes that affect your rights, we will inform you separately, e.g., by email or notice on the platform.

12. Contact

If you have questions about the processing of your personal data or to exercise your rights, you can contact us at any time:

Zoom.Reviews
Owner: Nicolas Sacotte
Address: Eisenbahnstraße 1, 88677 Markdorf, Germany
Phone: +49 7544 506706 4
Email: E-Mail-Adresse
Web: https://zoom.reviews

Last updated: January 31, 2026