Lux Eleven Berlin-Mitte

Lux Eleven Berlin-Mitte

Hoteles

Sitio webBerlin

Lux Eleven Berlin-Mitte ofrece apartamentos con servicios y suites en el corazón de Berlín, incluido un ático. El edificio fue construido en 1895, inaugurado en 2005 y renovado en 2019. Anteriormente fue un hospital militar, una oficina de los servicios secretos rusos y escenario de raves ilegales.

La oferta incluye check-in sin contacto y Wi-Fi de alta velocidad gratuito. En el establecimiento trabaja exclusivamente personal de habla inglesa. El sitio web también informa sobre la Housekeeping Policy y ofrece una guía de la ciudad con recomendaciones sobre gastronomía, compras y cultura. El pago solo puede realizarse con tarjeta de crédito. Entre las áreas mencionadas se encuentran Apartments & Suites, Penthouse y Rooftop at The Weinmeister Berlin-Mitte.

4.4

635 reseñas

5
63%
4
23%
3
8%
2
3%
1
4%

Sentimiento

Así son las experiencias con Lux Eleven Berlin-Mitte, aparte de las estrellas.

Positivo
83%
Neutral
2%
Negativo
5%
Mixto
10%

De 201 reseñas analizadas

Actualidad

Con qué regularidad llegan nuevas reseñas para Lux Eleven Berlin-Mitte.

Última reseña

4 de noviembre de 2026

Por semana
0,8
Por mes
3,6
Por año
43

Desde el 30 de enero de 2012

Lux Eleven Berlin-Mitte

Rosa-Luxemburg-Straße 9-13, 10178 Berlin, Deutschland

Lux Eleven Berlin-Mitte calificar ahora

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Reseñas y experiencias de Lux Eleven Berlin-Mitte (635)

Reseñas en Zoom.Reviews. Todas las reseñas se publican con independencia de las estrellas. Las empresas no pueden eliminar reseñas por su cuenta; solo pueden denunciarlas para su revisión. Cómo revisamos las reseñas

T
Taner ÖNENGoogle
18 abr 2026

Konumu harika. Odalar çok geniş gerçekten. Personel çok ilgili ve güler yüzlü. Spor salonu harika. Otelin imkanları çok iyi. Başarılı bir restoranı ve kafesi var mutlaka denemek lazım. Fiyatlar uygun....

Respuesta de la empresa
5 may 2026

Dear Taner ÖNEN, What a wonderful surprise to read such glowing words about your experience at Lux Eleven Berlin-Mitte! We are absolutely delighted that you enjoyed our spacious rooms, attentive staff, excellent fitness facilities, and our restaurant and café, and we look forward to welcoming you back on your next visit to Berlin.

D
Dániel KovácsGoogle
16 abr 2026
Respuesta de la empresa
5 may 2026

Good day Mr. Kovács, We are delighted that you took the time to share your five-star rating with us. We truly appreciate your positive feedback and look forward to welcoming you back to Lux Eleven Berlin-Mitte soon.

H
hughes cGoogle
12 abr 2026

Great location, short walk to Alexanderplatz train station. Check-in is self service, using machines, even generating your own keys - you could choose how many you wanted. We arrived early and were...

Respuesta de la empresa
5 may 2026

Dear Hughes C, What a wonderful and comprehensive review – we are absolutely delighted that you enjoyed your stay at Lux Eleven Berlin-Mitte! We truly appreciate you taking the time to share such detailed feedback about your experience, from our convenient self-service check-in to the spacious room with its television tower view, and we are grateful for your thoughtful suggestions regarding additional drawer space and the helpful recommendations of local dining establishments for future guests.

K
K. CoenenGoogle
7 abr 2026

Sehr geräumige Zimmer! Super Preis-Leistungs-Verhältnis

Respuesta de la empresa
5 may 2026

Good day K. Coenen, Thank you so much for taking the time to share your wonderful experience at Lux Eleven Berlin-Mitte! We are delighted to hear that you found our rooms spacious and that you felt our price-performance ratio exceeded your expectations.

J
James DunphyGoogle
6 abr 2026

Overall, the hotel gives a strong first impression. The exterior looks upscale, and walking in you’re greeted by a bar and reception on one side and a café on the other. I didn’t get a chance to try t...

Respuesta de la empresa
5 may 2026

Good afternoon, Mr. Dunphy. We sincerely appreciate you taking the time to share such detailed feedback about your stay at Lux Eleven Berlin-Mitte, and we regret that certain aspects of your experience, particularly the bathroom layout and room condition, did not meet your expectations for the price point. We take your observations about the worn finishes and unconventional bathroom configuration seriously as we continuously evaluate how to enhance our guests' comfort, and should you wish to discuss your experience further, please reach out to us at info@lux-eleven.com.

0
089 089Google
3 abr 2026

Sehr

Respuesta de la empresa
5 abr 2026

Good day and thank you for taking the time to share your experience, We are absolutely delighted to receive your five-star rating for Lux Eleven Berlin-Mitte! We truly appreciate your kind words and look forward to welcoming you back soon.

S
severine charrierGoogle
1 abr 2026
Respuesta de la empresa
5 abr 2026

Good day Ms. Charrier, We appreciate you taking the time to share your three-star rating with us. We would be grateful to learn more about your experience so we can better understand how we might improve our service for your next visit.

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Philippe CHAUDGoogle
31 mar 2026
Respuesta de la empresa
5 abr 2026

Good day Philippe CHAUD, We are absolutely delighted that you chose to award us five stars and truly appreciate you taking the time to share your wonderful rating with us. We look forward to welcoming you back to Lux Eleven Berlin-Mitte very soon.

P
Peter S. KorhonenGoogle
28 mar 2026
Respuesta de la empresa
5 abr 2026

Good day Peter S. Korhonen, We are absolutely delighted that you chose to share your wonderful five-star rating with us! We truly appreciate your support and look very much forward to welcoming you back to Lux Eleven Berlin-Mitte soon.

A
A SGoogle
24 mar 2026
Respuesta de la empresa
5 abr 2026

Good day Andrea Spliethoff, We are absolutely delighted that you chose to award us five stars and truly appreciate you taking the time to share your wonderful rating with us. We look forward to welcoming you back to Lux Eleven Berlin-Mitte very soon.

S
Sebastian Müller (Arrail)Google
19 mar 2026
Respuesta de la empresa
5 abr 2026

Guten Tag Herr Müller, vielen Dank, dass Sie sich die Zeit genommen haben, uns drei Sterne zu geben. Wir würden uns sehr freuen, von Ihnen zu erfahren, wie wir Ihren nächsten Aufenthalt noch angenehmer gestalten können.

J
Jesse MorganGoogle
17 mar 2026

Overall a good place. Big rooms, great location. The only reason it's not 5 stars is the internet is like 2003 slow. Like REALLY slow. Made it hard to do work if you need to upload or download any fil...

Respuesta de la empresa
5 abr 2026

Dear Jesse Morgan, Thank you for taking the time to share your experience at Lux Eleven Berlin-Mitte with us. We truly appreciate your positive feedback about our spacious rooms and excellent location, and we sincerely apologize for the internet connectivity issues you encountered during your stay, as we understand how essential reliable high-speed internet is for our business travelers and will prioritize addressing this matter immediately.

A
Anthony LynchGoogle
17 mar 2026

we really enjoyed our stay at lux eleven. place was comfortable and staff very friendly. i have booked again to stay at this hotel again. only thing i’m not a fan of are the painted floors in the room...

Respuesta de la empresa
5 abr 2026

Dear Anthony Lynch, Thank you for taking the time to share your wonderful feedback about your experience at Lux Eleven Berlin-Mitte. We are delighted to hear that you found our location fantastic and our staff friendly, and we truly appreciate your loyalty in booking with us again – we look forward to welcoming you back soon.

T
Tatjana MoskalzowGoogle
17 mar 2026
Respuesta de la empresa
5 abr 2026

Good day Ms. Moskalzow, We are absolutely delighted that you chose to share your wonderful five-star rating with us. We truly appreciate your trust in Lux Eleven Berlin-Mitte and look forward to welcoming you back soon.

L
lenaGoogle
15 mar 2026
Respuesta de la empresa
5 abr 2026

Good day Lena, We are absolutely delighted that you chose to award us five stars and truly appreciate you taking the time to share your wonderful rating with us. We look forward to welcoming you back to Lux Eleven Berlin-Mitte very soon.

I
IchGoogle
10 mar 2026
Respuesta de la empresa
5 abr 2026

Good day Ich, We are delighted that you awarded us four stars and would be grateful to learn what we could improve to earn a perfect rating during your next visit. We look forward to welcoming you back to Lux Eleven Berlin-Mitte soon.

P
Peter PeterssonGoogle
8 mar 2026

Das Personal spricht kein Deutsch! Wir sind in Deutschland, falls das noch nicht aufgefallen ist. Uns ist klar, dass es viel internationales Publikum gibt und man auch Englisch sprechen können muss. D...

Respuesta de la empresa
5 abr 2026

Sehr geehrter Herr Peterson, wir sind stolz auf unser internationales Team und kommunizieren auf all unseren Buchungskanälen vor dem Aufenthalt, dass bei uns im Haus alle Mitarbeitenden Englisch und weitere Sprachen sprechen. Unser internationaler Gästekreis schätzt dies. Wir wünschen Ihnen Ihnen alles Gute bei zukünftigen Reisen in anderen Häusern und stimmen zu, dass Sie als Gast und wir als Haus auf dieser Basis nicht zusammenfinden.

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ANNE BOUCHETGoogle
21 feb 2026
Respuesta de la empresa
5 mar 2026

Good day Anne Bouchet, We are delighted that you took the time to share your four-star rating with us and would be grateful to learn what we could improve to earn a perfect five stars during your next visit. We look forward to welcoming you back to Lux Eleven Berlin-Mitte soon.

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Gumaro RendónGoogle
21 feb 2026

We had bedbugs in our room/bed. I could not sleep on the bed and had to sleep on the couch. At first I thought it was an allergy, my wife kept sleeping on the bed. Second day it was the same as one wo...

M
Markus The HoogeGoogle
20 feb 2026

I honestly cannot understand the many positive reviews of this hotel. Right from the check-in, the atmosphere was unfriendly and unwelcoming. The staff member treated us in a rather rude and dismissi...

Respuesta de la empresa
5 mar 2026

Dear Markus The Hooge, We appreciate you taking the time to share your candid feedback about your recent stay at Lux Eleven Berlin-Mitte. We sincerely apologize for falling short of your expectations regarding our staff's hospitality, the condition of your Deluxe room, and particularly the lack of clarity surrounding our housekeeping policies during your four-day visit. We take your concerns about room maintenance, outdated furnishings, and communication gaps very seriously, and we will address these issues with our team to ensure future guests receive the standard of service and accommodation quality that should be expected; please reach out to us at info@lux-eleven.com if you would like to discuss your experience further.

D
David DGoogle
11 feb 2026

Nettes Personal, Zentral gelegen, Parkplätze vor der Tür aber mit 4 Eur pro Stunde echt teuer, dann lieber Strafzettel riskieren ist günstiger (aber dafür kann das Hotel ja nichts) Zimmer sind sauber...

Respuesta de la empresa
5 mar 2026

Good day David D, Thank you for taking the time to share your experience at Lux Eleven Berlin-Mitte and for your honest feedback about our facilities. We truly appreciate your kind words about our staff and cleanliness, and we will certainly take your valuable comments about the bed size into consideration as we continuously work to improve our guests' comfort.

D
Daniel FontanaGoogle
23 ene 2026

Excelente ubicación. Para mi gusto faltaba algo de calefacción por la madrugada q entiendo puede ser porque hacia mucho frío sfuera y habría gran demanda en todo el edificio..

Respuesta de la empresa
5 feb 2026

¡Saludos cordiales, estimado Sr. Daniel Fontana! Agradecemos enormemente su valoración positiva sobre nuestra ubicación en Lux Eleven Berlin-Mitte y lamentamos los inconvenientes con la calefacción durante su estancia, especialmente considerando las bajas temperaturas exteriores. Nos comprometemos a revisar nuestro sistema de calefacción para garantizar una temperatura confortable para todos nuestros huéspedes en cualquier momento del día.

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Gilles PrimGoogle
12 ene 2026
Respuesta de la empresa
5 feb 2026

Sehr geehrter Herr Prim, vielen herzlichen Dank für Ihre großzügige Vier-Sterne-Bewertung unseres Lux Eleven Berlin-Mitte. Wir freuen uns sehr, dass Ihr Aufenthalt bei uns Ihren Erwartungen entsprochen hat und würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.

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Emily GolliotGoogle
10 ene 2026

Vraiment très bien situé pour tout faire à Berlin. Les chambres sont propres, il y a tout ce qu’il faut pour manger, dormir et se laver. C’est chaud et douillet. Strict nécessaire mais suffisant. C’ét...

Respuesta de la empresa
5 feb 2026

Bonjour Emily, merci beaucoup pour votre commentaire chaleureux sur Lux Eleven Berlin-Mitte. Nous sommes ravis que vous ayez apprécié l'emplacement stratégique de notre établissement ainsi que le confort et la propreté de nos chambres qui répondent à tous vos besoins essentiels.

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Gabi HerbstGoogle
8 ene 2026
Respuesta de la empresa
5 feb 2026

Sehr geehrte Frau Herbst, Wir sind überglücklich zu sehen, dass Ihr Aufenthalt bei uns im Lux Eleven Berlin-Mitte Ihren Erwartungen vollständig entsprochen hat und danken Ihnen herzlich für Ihre großzügige Fünf-Sterne-Bewertung. Wir würden uns freuen, Sie bei Ihrem nächsten Berlin-Besuch wieder bei uns begrüßen zu dürfen.

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Moshe FurmanGoogle
5 ene 2026
Respuesta de la empresa
5 ene 2026

Sehr geehrter Herr Furman, Wir sind außerordentlich erfreut über Ihre hervorragende Bewertung und möchten uns herzlich für Ihr Vertrauen in das Lux Eleven Berlin-Mitte bedanken. Es ist für uns eine große Freude zu wissen, dass Ihr Aufenthalt bei uns Ihren Erwartungen entsprochen hat, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

W
Wild_Rebellin on_TourGoogle
30 dic 2025

Endlich hat ich die Chance zwei Nächte im Lux11 klar zu machen ,außerhalb von Weihnachten wär es unbezahlbar !!!⚡🫟❤️ Ich und mein Freund fanden das offene Bad so mega 💟💓🌞👌🏼🫂☀️💕🩷 und auch der...

Respuesta de la empresa
5 ene 2026

Lieber Wild_Rebellin on_Tour, vielen Dank für Ihre wundervolle Bewertung und die ausführlichen Eindrücke zu Ihrem Aufenthalt im Lux Eleven Berlin-Mitte! Wir freuen uns sehr, dass Sie und Ihr Freund das offene Badezimmer und den Ankleidebereich so genossen haben, und nehmen Ihre hilfreichen Verbesserungsvorschläge bezüglich des Check-in-Prozesses, der Bettenkonfiguration und der Informationen zum SelfRoom dankbar an. Wir können es kaum erwarten, Sie bald wieder bei uns begrüßen zu dürfen!

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Egemen KilicGoogle
25 dic 2025

Tertemiz ve merkezi lokasyonda bir otel. Hizmet çok iyi ve çalışanlar güler yüzlü. Oda mutfağı ve temel eşyalar mevcut. Duş ve wc çok temiz. Sorunsuz çalışan wifi mevcut. Kaufland ve Rewe gibi zincir...

Respuesta de la empresa
5 ene 2026

Merhaba Egemen Kilic, Lux Eleven Berlin-Mitte'de kaldığınız süre boyunca kendinizi evinizde gibi hissettiğinizi duymak bizi çok mutlu etti. Temizlik, merkezi konum, güler yüzlü personelimiz ve sunduğumuz hizmetler hakkındaki güzel yorumlarınız için içtenlikle teşekkür ederiz.

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Robby KasprickGoogle
21 dic 2025

Super Lage am Alex und trotzdem ruhig, freundliche Unterstützung beim Check-in und das Zimmer hatte alles was benötigt wurde.

Respuesta de la empresa
5 ene 2026

Hello Mr. Kasprick, We are delighted to hear that you enjoyed your stay at Lux Eleven Berlin-Mitte, particularly appreciating our convenient yet quiet location near Alexanderplatz and the helpful check-in service. Thank you for taking the time to share your positive experience with us, and we look forward to welcoming you back on your next visit to Berlin.

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Emily FGoogle
14 dic 2025

We stayed here Monday - Friday, visiting Berlin to see the Christmas markets. Upon arrival at the hotel we were pleasantly surprised by the friendliness of the staff members, as well as how beautiful...

Respuesta de la empresa
5 ene 2026

Dear Emily F, We are absolutely thrilled to hear about your wonderful experience at Lux Eleven Berlin-Mitte and particularly appreciate your kind words about our friendly staff, spacious accommodations, and the convenience of our essentials room. We would be delighted to welcome you back for another stay when you return to Berlin in the future.

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letsplaybirdsGoogle
6 dic 2025

Grundsätzlich waren wir hier sehr zufrieden, denn die Lage ist einfach perfekt und das Zimmer war schön und wirklich geräumig. Einen Stern Abzug gibt es, weil es leider sehr hellhörig war (wir überna...

Respuesta de la empresa
5 ene 2026

Hello letsplaybirds, Thank you for your positive feedback about your stay at Lux Eleven Berlin-Mitte - we're delighted you appreciated our perfect location and spacious rooms. We apologize for the noise issues you experienced and the check-in complications, and we're actively working to improve both our soundproofing and our online check-in process to ensure a smoother experience for future guests.

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Alexander LivioGoogle
29 nov 2025
Respuesta de la empresa
5 dic 2025

Hello Alexander Livigni, We are delighted to receive your positive four-star rating for Lux Eleven Berlin-Mitte and truly appreciate you taking the time to share your experience with us. We hope to welcome you back to our Berlin location soon and would love to hear what we could do to make your next stay even more exceptional.

B
B. J.Google
18 nov 2025

Hotel con buenos servicios y habitaciones amplias y cómodas. Muy céntrico y limpio. Perfecto para nuestra estancia.

Respuesta de la empresa
5 dic 2025

¡Saludos cordiales, estimado B. J.! Nos complace enormemente saber que disfrutó de su estancia en Lux Eleven Berlin-Mitte, valorando nuestras amplias habitaciones, excelentes servicios y ubicación céntrica. Agradecemos sinceramente que haya elegido nuestro establecimiento para su visita a Berlín y esperamos tener el placer de recibirle nuevamente en el futuro.

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Niv BenshiGoogle
9 nov 2025

Loved this hotel - very nice and spacious room, well located, clean and well-designed.

Respuesta de la empresa
5 dic 2025

Dear Niv Benshi, We are absolutely thrilled to hear that you loved your stay at Lux Eleven Berlin-Mitte and appreciated our spacious rooms, convenient location, cleanliness, and design elements. Your wonderful feedback means the world to us, and we look forward to welcoming you back on your next visit to Berlin.

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Anett Jung-HeduschkaGoogle
8 nov 2025
Respuesta de la empresa
5 dic 2025

Herzlichen Dank, Frau Jung-Heduschka, für Ihre großartige Bewertung von Lux Eleven Berlin-Mitte! Wir freuen uns sehr, dass Ihr Aufenthalt bei uns in Berlin Ihren Erwartungen entsprochen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

S
Stefan BuseGoogle
7 nov 2025

Schönes Hotel in unmittelbarer Nähe vom Fernsehturm am Alexanderplatz mit guter Anbindung an die Bahn.

Respuesta de la empresa
5 dic 2025

Hello Stefan Buse, We are delighted to hear that you enjoyed your stay at Lux Eleven Berlin-Mitte and appreciated our convenient location near the TV Tower at Alexanderplatz with good train connections. Thank you for your wonderful five-star review, and we look forward to welcoming you back on your next visit to Berlin.

J
JamieGoogle
27 oct 2025

Just come back from a 4 night stay here and I have to say it was spot on. Handy location and easy access to everything in Berlin. Considering it's a self hotel it was still fab. The room was beautifu...

Respuesta de la empresa
5 nov 2025

Dear Jamie, We are thrilled to hear that you enjoyed your stay at Lux Eleven Berlin-Mitte and found our location convenient for exploring Berlin. While we appreciate your feedback about the open-concept bathroom layout, which may not suit all guests' preferences, we're delighted that your overall experience was fantastic and we look forward to welcoming you back on your next visit to Berlin.

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Nancy PecoraroGoogle
15 oct 2025
Respuesta de la empresa
5 nov 2025

Hello Nancy Franke, thank you so much for your wonderful five-star rating of Lux Eleven Berlin-Mitte! We are absolutely delighted that your experience with us was so positive and we look forward to welcoming you back to our Berlin location on your next visit.

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AzzurraTravellerGoogle
14 oct 2025
Respuesta de la empresa
5 nov 2025

Guten Tag, Frau Bulleri! Wir sind hocherfreut über Ihre positive Bewertung von Lux Eleven Berlin-Mitte und danken Ihnen herzlich für die vier Sterne, die uns zeigen, dass wir auf dem richtigen Weg sind. Wir hoffen, Sie bald wieder bei uns in Berlin begrüßen zu dürfen und freuen uns darauf, Ihren nächsten Aufenthalt noch angenehmer zu gestalten.

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Gerry NaughtonGoogle
5 oct 2025

Great location and very comfortable room. Close enough to Alexanderplatz for transport but far enough away from the tackiness of that part of the city. The in house restaurant is good as is the offeri...

Respuesta de la empresa
5 nov 2025

Dear Mr. Naughton, We are absolutely thrilled to hear that you enjoyed your stay at Lux Eleven Berlin-Mitte and appreciated our strategic location that offers both convenience and tranquility. We're particularly pleased that you found our restaurant and deli offerings to your liking, and we look forward to welcoming you back on your next visit to Berlin.

K
Kate SharshitckaiaGoogle
30 sept 2025

The hotel room was extremely clean, had a view of the tower, and featured a nice design. It was also close to a grocery store and offered easy access to public transport. For someone who wants an auth...

Respuesta de la empresa
5 nov 2025

Dear Kaity Fluda, We are absolutely thrilled to hear about your wonderful experience at Lux Eleven Berlin-Mitte, from the cleanliness of your room and the convenient location to the excellent service provided by Michaela and Theresa at our restaurant. Your detailed appreciation of our amenities, including the kitchen facilities and air conditioning, is incredibly valuable to us, and we're delighted that you enjoyed exploring the vibrant surroundings of Berlin from our central location.

O
Olga FludaGoogle
29 sept 2025

Мы останавливались в Lux 11 - в самом сердце Берлина, в районе Митте. Всего 5 минут пешком до Александерплац. Онлайн-чекин сделал заселение быстрым и удобным, а электронный ключ от номера в приложении...

Respuesta de la empresa
5 nov 2025

Здравствуйте, Olga Fluda! We are absolutely delighted that you enjoyed your stay at Lux Eleven Berlin-Mitte and appreciated all the amenities we offer, from the convenient online check-in to the beautiful view of the TV tower. Your kind words about our restaurant Luzii and our prime location in the heart of Berlin mean the world to us, and we cannot wait to welcome you back on your next visit to Berlin.

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Anke BuuckGoogle
28 sept 2025

Zentrale Lage, Zimmer sehr schön und sauber. Gerne wieder.

Respuesta de la empresa
5 nov 2025

Hello Anke Buuck, We are delighted to hear that you enjoyed your stay at Lux Eleven Berlin-Mitte and appreciated our central location as well as our clean and beautiful rooms. We look forward to welcoming you back on your next visit to Berlin!

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katireistumdieweltGoogle
27 sept 2025

Ich war eine Nacht im Lux Eleven. Es wurde mir von einem Freund empfohlen. Ich hatte ein Zimmer mit Balkon. Das war sehr schön. Es war nett eingerichtet, es war alles da was man braucht. Das Bett war...

Respuesta de la empresa
5 nov 2025

Herzlichen Dank, liebe Kati von Ameln, für Ihre wundervolle Bewertung und dass Sie sich die Zeit genommen haben, Ihre Erfahrungen im Lux Eleven Berlin-Mitte mit uns zu teilen. Wir freuen uns sehr, dass Ihnen Ihr Zimmer mit Balkon gefallen hat und Sie die Einrichtung sowie die zentrale Lage zu den Restaurants und Bars genießen konnten, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

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Sascha PaschaGoogle
26 sept 2025
Respuesta de la empresa
5 nov 2025

Herzlichen Dank, lieber Sascha Pascha, für Ihre großzügige Fünf-Sterne-Bewertung für Lux Eleven Berlin-Mitte! Wir freuen uns sehr, dass Ihr Aufenthalt bei uns Ihren Erwartungen entsprochen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

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Elisa PaúlGoogle
13 sept 2025

Todo bien, muy recomendado. Hay que hacer el check in online si es que planeas llegar luego de las 23:00, si no no vas a poder entrar.

Respuesta de la empresa
5 nov 2025

¡Hola Elisa Paúl! Nos complace enormemente saber que su experiencia en Lux Eleven Berlin-Mitte fue satisfactoria y agradecemos su valiosa recomendación. Tiene toda la razón sobre el check-in online después de las 23:00, y apreciamos que comparta esta información útil para futuros huéspedes.

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Kai AndersonGoogle
11 sept 2025

With great regret I say Goodbye to Lux11. I was a loyal guest for more than 10 years. But no more reception and room service (every 2 days only) at high prices makes me look for a better place.

Respuesta de la empresa
5 nov 2025

Dear Mr. Anderson, We are deeply saddened to hear that your decade-long loyalty to Lux Eleven Berlin-Mitte has come to an end due to our recent operational changes and pricing structure. We genuinely appreciate your candid feedback regarding our reception availability and room service frequency, and we will certainly take your comments into serious consideration as we continually evaluate our service offerings to better meet our guests' expectations.

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Max PantoniGoogle
8 sept 2025
Respuesta de la empresa
5 nov 2025

Hello Mr. Pantoni, We are absolutely thrilled to receive your five-star rating for your stay at Lux Eleven Berlin-Mitte and would like to express our heartfelt gratitude for your wonderful endorsement. We hope to welcome you back soon for another exceptional experience in the heart of Berlin.

C
Colin ClarkGoogle
4 sept 2025

Poor internet connection, charge for more than one cup of coffee at ‚mini buffet‘ breakfast. Inadequate supplies - coffee, cream sugar in room. Lots of alternatives available at same or lower price....

Respuesta de la empresa
5 nov 2025

Dear Mr. Colin Clark, Thank you for taking the time to share your feedback about your stay at Lux Eleven Berlin-Mitte, as we genuinely value your honest assessment of our services. We sincerely apologize for the inconveniences you experienced regarding the internet connection, breakfast arrangements, and in-room supplies, and we have taken note of your comments to improve these aspects of our service for future guests.

Ю
Юрий ШвидкийGoogle
2 sept 2025
Respuesta de la empresa
5 nov 2025

Hello Юрий, We are absolutely thrilled to receive your five-star rating for your stay at Lux Eleven Berlin-Mitte and would like to express our heartfelt gratitude for taking the time to share your positive experience with us. We look forward to welcoming you back to our property on your next visit to Berlin and continuing to exceed your expectations.

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