Lux Eleven Berlin-Mitte

Lux Eleven Berlin-Mitte

Hotels

WebsiteBerlin

Lux Eleven Berlin-Mitte offers serviced apartments and suites in the heart of Berlin, including a penthouse. The building was constructed in 1895, opened in 2005, and renovated in 2019. It was previously a military hospital, an office of the Russian intelligence service, and the site of illegal raves.

The offer includes contactless check-in and free high-speed Wi-Fi. The house employs exclusively English-speaking staff. The website also provides information about the Housekeeping Policy and offers a City Guide with recommendations for food, shopping, and culture. Payment can only be made by credit card. The areas mentioned include Apartments & Suites, Penthouse, and Rooftop at The Weinmeister Berlin-Mitte.

4.4

635 reviews

5
63%
4
23%
3
8%
2
3%
1
4%

Sentiment

What experiences with Lux Eleven Berlin-Mitte are like, separate from the star rating.

Positive
83%
Neutral
2%
Negative
5%
Mixed
10%

From 201 analyzed reviews

Freshness

How regularly new reviews come in for Lux Eleven Berlin-Mitte.

Last review

November 4, 2026

Per week
0.8
Per month
3.6
Per year
43

Since January 30, 2012

Lux Eleven Berlin-Mitte

Rosa-Luxemburg-Straße 9-13, 10178 Berlin, Deutschland

Lux Eleven Berlin-Mitte now review

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Lux Eleven Berlin-Mitte reviews and experiences (635)

Reviews on Zoom.Reviews. Every review is published regardless of its star rating. Companies cannot delete reviews themselves; they can only report them for review. How we review ratings

Y
Yolanda ChavezGoogle
Aug 30, 2025

Mi estancia en este hotel en Berlín fue excelente. La ubicación es ideal, muy cerca de las principales atracciones de la ciudad y con fácil acceso al transporte público. Sin duda, volvería a hospedarm...

Response from the company
Nov 5, 2025

Estimada Yolanda Chavez, Nos complace enormemente saber que su estancia en Lux Eleven Berlin-Mitte fue excelente y que nuestra ubicación estratégica cerca de las principales atracciones y transporte público hizo su visita más conveniente. Esperamos tener el placer de darle la bienvenida nuevamente en su próxima visita a Berlín.

מ
מייק יוסיGoogle
Aug 24, 2025

Very*yyyyy good

Response from the company
Nov 5, 2025

Dear מייק יוסי, We are absolutely delighted to receive your wonderful five-star review of Lux Eleven Berlin-Mitte and truly appreciate your enthusiastic feedback about your experience with us. We look forward to welcoming you back to our Berlin location on your next visit and will continue striving to maintain the high standards that impressed you.

K
Konstantina AvgerinouGoogle
Aug 24, 2025
Response from the company
Nov 5, 2025

Hello Konstantina, We are absolutely thrilled to receive your five-star rating for Lux Eleven Berlin-Mitte and truly appreciate you taking the time to share your positive experience with us. We look forward to welcoming you back on your next visit to Berlin and continuing to exceed your expectations with our service and accommodations.

W
WAELGoogle
Aug 21, 2025

Excellent location. Great check in experience. Very nice building and neighbourhood. Rooms are decent and have a cool design. Will come back again.

Response from the company
Nov 5, 2025

Dear WAEL, Thank you for your wonderful five-star review of Lux Eleven Berlin-Mitte - we are truly delighted that you enjoyed our excellent location, check-in experience, and the unique design of our rooms. We look forward to welcoming you back to our establishment in Berlin on your next visit and will continue to maintain the high standards you've come to appreciate.

M
Mary LombardoGoogle
Aug 19, 2025

Ottimo hotel molto pulito,personale gentilissimo sopratutto il ragazzo di nome Mathias é stato molto d’aiuto la consiglio 😊

Response from the company
Nov 5, 2025

Buongiorno gentile Signora Mary Lombardo, Siamo estremamente felici che abbia apprezzato il suo soggiorno presso Lux Eleven Berlin-Mitte e che abbia trovato il nostro hotel pulito e il nostro personale, in particolare Mathias, così disponibile e gentile. Ci impegniamo ogni giorno per offrire un'esperienza indimenticabile ai nostri ospiti e speriamo di poterLa accogliere nuovamente in futuro.

K
Kerstin Elisabeth WeinbergerGoogle
Aug 14, 2025

We were not very happy with our choice of accommodation. You have to request room service in a very strange way. You are somewhat on your own. No staff at reception. Good English skills required to co...

Response from the company
Nov 5, 2025

Dear Ms. Weinberger, Thank you for taking the time to share your experience at Lux Eleven Berlin-Mitte, as we truly value your candid feedback about our self-service approach and communication style. We appreciate your highlighting the good location and noting that our accommodation may be suitable for younger travelers, while we will certainly review our reception services and language preferences to better meet the expectations of all our guests.

T
Tina PudellGoogle
Aug 11, 2025
Response from the company
Nov 5, 2025

Dear Tina Pudell, We are absolutely thrilled to receive your five-star rating for Lux Eleven Berlin-Mitte and cannot thank you enough for taking the time to share your positive experience with us. We hope to welcome you back to our Berlin location soon for another exceptional stay.

C
CRAIG GARDINERGoogle
Aug 11, 2025

Nice hotel in a great location

Response from the company
Nov 5, 2025

Hallo Craig Gardiner, herzlichen Dank für Ihre großartige Fünf-Sterne-Bewertung! Wir entschuldigen uns aufrichtig für die verspätete Antwort und werden weiterhin unser Bestes geben, um Ihren Aufenthalt bei Lux Eleven Berlin-Mitte so angenehm wie möglich zu gestalten.

F
Fernando P RGoogle
Aug 9, 2025
Response from the company
Nov 5, 2025

Hello Fernando P R, We are absolutely thrilled to receive your five-star rating for Lux Eleven Berlin-Mitte and truly appreciate you taking the time to share your positive experience with us. We look forward to welcoming you back to our Berlin location on your next visit and continuing to provide the exceptional service that earned your outstanding rating.

C
Camille T.Google
Aug 8, 2025

Cet hôtel est super. Idéalement situé, proches d'Alexanderplatz. La chambre est spacieuse et très propres, il y a tous les équipements essentiels (sèche-cheveux, cotons-tiges, crème pour le corps, bou...

Response from the company
Nov 5, 2025

Dear Camille T., Thank you for your wonderful five-star review of Lux Eleven Berlin-Mitte! We are delighted to hear that you enjoyed our spacious rooms, essential amenities, and the excellent soundproofing that ensured a peaceful stay despite our central location near Alexanderplatz. We look forward to welcoming you back on your next visit to Berlin.

M
Mattias StuhreGoogle
Aug 6, 2025
Response from the company
Nov 5, 2025

Hello Mattias Stuhre, We are absolutely thrilled to receive your five-star rating for Lux Eleven Berlin-Mitte and cannot thank you enough for taking the time to share your positive experience with us. We look forward to welcoming you back to our Berlin location on your next visit and continuing to provide the exceptional service that earned your outstanding rating.

S
SteffenGoogle
Jul 26, 2025

Great location, stylish room – with a few quirks. I recently stayed at Lux 11 and overall had a great experience. The location is excellent — right near Alexanderplatz on a beautiful, lively street....

Response from the company
Nov 5, 2025

Dear Steffen, Thank you for your detailed review of your stay at Lux Eleven Berlin-Mitte and for highlighting both the aspects you enjoyed and the quirks you encountered. We truly appreciate your feedback about our excellent location, stylish rooms, and amenities, and we've taken note of your comments regarding the open shower design, kitchen equipment, and wardrobe space to help us improve the guest experience.

J
Jessy B.Google
Jul 26, 2025
Response from the company
Nov 5, 2025

Hello Jessy B., We are absolutely thrilled to receive your five-star rating for Lux Eleven Berlin-Mitte and cannot thank you enough for taking the time to share your positive experience with us. We look forward to welcoming you back to our Berlin location soon and continuing to provide the exceptional service that earned your outstanding rating.

B
Brian Keith OverallGoogle
Jul 24, 2025

Gorgeous, Unique, and very special. ❤️

Response from the company
Nov 5, 2025

Dear Brian Keith Overall, We are absolutely thrilled to receive your wonderful five-star review of Lux Eleven Berlin-Mitte and truly appreciate your heartfelt description of our property as "gorgeous, unique, and very special." Your kind words mean the world to our team, and we look forward to welcoming you back to our special corner of Berlin for another memorable stay in the future.

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Tom BaxterGoogle
Jul 24, 2025

Checkin was easy, using a tablet at the front desk instead of speaking to someone. Activating the cards was a bit annoying and took multiple attempts. Room was nice and modern but layout of the facil...

Response from the company
Nov 5, 2025

Dear Mr. Baxter, Thank you for your detailed feedback about your stay at Lux Eleven Berlin-Mitte, as we truly appreciate your observations regarding our digital check-in process, room facilities, and especially your positive comments about our Essentials room. We have taken note of the issues you mentioned regarding the room layout, ant presence, and plumbing noise, and our maintenance team is already addressing these concerns to enhance the comfort of our future guests.

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Brett HGoogle
Jul 15, 2025

Really nice hotel, great value, cafe, back garden/terrace, work area, and a wonderful restaurant!

Response from the company
Nov 5, 2025

Dear Brett H, Thank you for your glowing five-star review of Lux Eleven Berlin-Mitte - we're absolutely delighted that you enjoyed so many aspects of our property! We truly appreciate you highlighting our cafe, garden terrace, work area and restaurant, and we hope to welcome you back for another wonderful stay with us in Berlin soon.

M
Mike VerhoogtGoogle
Jun 29, 2025

Een prachtige kamer Deluxe, met frans balkon op de 2e etage! En uitzicht op de Fernsehturm. De kamer is van alle luxe voorzien inclusief kitchenette! Tevens kan je in de kelder je kleding zelf wassen...

Response from the company
Nov 5, 2025

Dear Mr. Verhoogt, Thank you for your wonderful five-star review of Lux Eleven Berlin-Mitte! We are delighted to hear that you enjoyed your Deluxe room with the French balcony and view of the Fernsehturm, as well as the convenient amenities like the kitchenette and laundry facilities. We're also pleased that you found our breakfast to be recommendable and appreciate your perfect 10/10 rating - we look forward to welcoming you back on your next visit to Berlin.

E
Efstathios IosifidisGoogle
Jun 27, 2025

Το δωμάτιο ήταν πολύ καθαρό. Άνετοι χώροι. Είχε μέχρι και κουζίνα μικρή. Οχι για μαγείρεμα αλλά για απλά πράγματα. Ίσως το μόνο αρνητικό ήταν το μπάνιο. Το ντουζ δεν ειχε πόρτα και ίσως είναι πρόβλημα...

Response from the company
Nov 5, 2025

Hello Mr. Efstathios Iosifidis, Thank you for your wonderful five-star review of Lux Eleven Berlin-Mitte! We are delighted to hear you enjoyed the cleanliness of your room, the convenient kitchenette, and our prime location near Alexanderplatz. We appreciate your feedback regarding the shower door and privacy concerns, and we'll take this into consideration for future improvements.

T
Tim EntenmannGoogle
Jun 23, 2025

Unfreundliches Personal

B
Betty AGoogle
Jun 22, 2025

מיקום מטורף, מכון כושר ממול, טלוויזיה חכמה, מיטה נוחה, חברה חמודים בקבלה, ארוחת בוקר דלה בהתחשב בסביבה הייתי מוותרת. חדר שינה עם מקלחת פונה לתוך החדר, תא שירותים בנפרד. מרפסות כיפיות ואחלה גינה לשבת ע...

Response from the company
Nov 5, 2025

Hello Betty A, Thank you for your wonderful five-star review of Lux Eleven Berlin-Mitte! We are delighted that you enjoyed our fantastic location, smart TV, comfortable bed, and friendly reception staff, and we appreciate your feedback about the breakfast which we will take into consideration for future improvements. We hope to welcome you back soon to enjoy our lovely terraces and garden area again.

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Terence LimGoogle
Jun 20, 2025
Response from the company
Nov 5, 2025

Hello Terence Lim, We are absolutely thrilled to receive your five-star rating for Lux Eleven Berlin-Mitte and would like to express our heartfelt gratitude for your wonderful endorsement of our establishment in Berlin. We hope to welcome you back soon for another exceptional experience at our property, and please feel free to contact us at info@lux-eleven.com if there's anything we can assist you with for your future stays.

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Bob ArmstrongGoogle
Jun 20, 2025

We will always stay here when in Berlin. Location is excellent, rooms are great (we had a balcony overlooking a quiet courtyard), beds are comfortable, AC is quiet, coffee in the bar is delicious. L...

Response from the company
Nov 5, 2025

Dear Mr. Bob Armstrong, We are absolutely delighted that you had such a wonderful experience at Lux Eleven Berlin-Mitte and truly appreciate your kind words about our location, comfortable rooms, peaceful balcony views, and delicious coffee. Your loyalty means the world to us, and we look forward to welcoming you back on your next Berlin adventure to provide you with the same exceptional experience you've come to expect from us.

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Christiane SchüddekopfGoogle
Jun 19, 2025

Wir waren rundum zufrieden - von der Lage, dem Zimmer, und freundlichen und hilfreichen Mitarbeitenden. Dass nicht alles blitzend neu ist, darf an diesem Standort nicht verwundern, dafür war das Zimme...

Response from the company
Nov 5, 2025

Dear Christiane Schüddekopf, We are absolutely delighted to hear that you enjoyed your stay at Lux Eleven Berlin-Mitte and appreciated our location, rooms, and friendly staff! Your kind words about the cleanliness of the room and amenities like the tea and coffee making facilities are truly appreciated, and we look forward to welcoming you back on your next visit to Berlin.

D
Dasein EspacioGoogle
Jun 1, 2025

El mejor hotel en relación precio calidad. La ubicación es espléndida, cerca de Alexander Platz y de todos los medios de transporte (aun para ir al aeropuerto). La habitación hermosa, con cocina, mic...

Response from the company
Nov 5, 2025

Dear Dasein Espacio, Thank you for your wonderful five-star review of Lux Eleven Berlin-Mitte! We are delighted to hear that you enjoyed our spacious rooms with kitchen amenities, our tranquil courtyard, and our convenient location near Alexanderplatz. We appreciate your kind words about our café staff, particularly Franco and Rama, and we've noted your suggestion about adding a door to separate the shower area for improved comfort.

L
Leif PetersenGoogle
May 31, 2025
Response from the company
Nov 5, 2025

Hello Leif Petersen, We are absolutely thrilled to receive your five-star rating for Lux Eleven Berlin-Mitte and cannot thank you enough for taking the time to share your positive experience with us. We look forward to welcoming you back to our Berlin location on your next visit and continuing to provide the exceptional service that earned your outstanding rating.

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Benny BilenkoGoogle
May 29, 2025
Response from the company
Nov 5, 2025

Hello Benny, We are truly delighted that you enjoyed your experience at Lux Eleven Berlin-Mitte and appreciate you taking the time to leave us a four-star rating. We would love to welcome you back on your next visit to Berlin and hope to exceed your expectations to earn that fifth star next time!

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Sebastian DörrGoogle
May 28, 2025

Top lage am Alexanderplatz Frühstücken ist gut aber man hat keine auswahl sondern bekommt eine etagere

Response from the company
Nov 5, 2025

Herzlich willkommen, Herr Sebastian Dörr! Wir sind hocherfreut, dass Sie die erstklassige Lage unseres Lux Eleven Berlin-Mitte am Alexanderplatz schätzen und unser Frühstücksangebot genossen haben. Wir verstehen Ihren Wunsch nach mehr Auswahlmöglichkeiten beim Frühstück und werden Ihr wertvolles Feedback in unseren zukünftigen Planungen berücksichtigen.

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Oliver EGoogle
May 24, 2025
Response from the company
Nov 5, 2025

Hello Oliver E, We are absolutely thrilled to receive your five-star rating for Lux Eleven Berlin-Mitte and truly appreciate you taking the time to share your positive experience with us. We look forward to welcoming you back to our Berlin location soon and would love to continue exceeding your expectations on your next visit.

S
Simon HansenGoogle
May 19, 2025
Response from the company
Nov 5, 2025

Hello Mr. Hansen, We are truly delighted that you enjoyed your experience at Lux Eleven Berlin-Mitte and appreciate you taking the time to award us with four stars. We would love to welcome you back on your next visit to Berlin and hope to exceed your expectations to earn that fifth star next time!

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Lukas BärlekenGoogle
May 11, 2025
Response from the company
Nov 5, 2025

Dear Lukas Bärleken, We are absolutely thrilled to receive your five-star rating for Lux Eleven Berlin-Mitte and cannot thank you enough for taking the time to share your positive experience with us. We look forward to welcoming you back to our Berlin location on your next visit and continuing to exceed your expectations.

D
Daniel MarcialGoogle
May 11, 2025
Response from the company
Nov 5, 2025

Hello Daniel Marcial, We are absolutely thrilled to receive your five-star rating for Lux Eleven Berlin-Mitte and want to express our heartfelt gratitude for your wonderful endorsement of our establishment. We hope to welcome you back soon for another exceptional experience in the heart of Berlin.

A
AndreasGoogle
May 10, 2025

Simply awesome 👍. You have a fridge and all you need to prepare something small. Very helpful staff available! Very silent!

Response from the company
Nov 5, 2025

Dear Andreas, Thank you for your wonderful five-star review of Lux Eleven Berlin-Mitte! We are delighted to hear that you appreciated the in-room amenities, our helpful staff, and the peaceful atmosphere during your stay. We look forward to welcoming you back on your next visit to Berlin.

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Nils HafnerGoogle
May 9, 2025

Zimmer und Lage top. Service und Personal eine Vollkatastrophe. In sechs Tagen wurde das Zimmer nur einmal gereinigt. Was soll man mit Kaffee und Tee, wenn nur eine Tasse im Zimmer ist und nicht saube...

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Nir Roni AvnonGoogle
May 3, 2025
Response from the company
Nov 5, 2025

Hello Nir Roni Avnon, We are absolutely thrilled to see your five-star rating for Lux Eleven Berlin-Mitte and deeply appreciate you taking the time to share your positive experience with us. We look forward to welcoming you back to our Berlin location on your next visit and continuing to provide the exceptional service that earned your outstanding rating.

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Yuraine TremearneGoogle
May 2, 2025

Our check-in experience was very modern—we weren’t expecting a fully self-service process with no front desk staff, but it worked smoothly. You check in yourself and make your own key, which was a uni...

Response from the company
Nov 5, 2025

Dear Yuraine Tremearne, Thank you for your wonderful five-star review of Lux Eleven Berlin-Mitte - we're absolutely delighted that our modern self-check-in process, spacious rooms with stunning views, and prime location exceeded your expectations. We truly appreciate you highlighting the friendly service at our lobby bars and are pleased that you enjoyed the in-room coffee and convenient location near local attractions.

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Norbert BaakGoogle
Apr 30, 2025

Prima hotel, centraal gelegen, netjes, ruime kamer met een stevig bed, heerlijke douche en keukentje met benodigdheden om koffie en thee te maken

Response from the company
Nov 5, 2025

Beste meneer Baak, We zijn verheugd te horen dat u zo heeft genoten van uw verblijf bij Lux Eleven Berlin-Mitte, en we waarderen uw positieve feedback over onze centrale ligging, nette kamers en faciliteiten. We hopen u weer te mogen verwelkomen bij een toekomstig bezoek aan Berlijn.

H
Henrick GamerGoogle
Apr 18, 2025

Excelente hotel, muito limpo, self check in e lavanderia. Pode solicitar ao restaurante refeições e utilizar a academia em frente. A localização é perfeita, perto da estação central de trem, metrô e ô...

Response from the company
Nov 5, 2025

Olá Henrick Gamer, muito obrigado por compartilhar sua experiência maravilhosa no Lux Eleven Berlin-Mitte! Ficamos extremamente felizes em saber que você aproveitou nossos serviços como a lavanderia e o self check-in, além da nossa localização privilegiada perto dos transportes públicos, e esperamos recebê-lo novamente em sua próxima visita a Berlim.

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chris elliottGoogle
Apr 12, 2025

Decent hotel. My microwave didn't work. Self service check-in but staff available if you need help.

Response from the company
Nov 5, 2025

Guten Tag, Herr Elliott! Wir danken Ihnen herzlich für Ihren Aufenthalt im Lux Eleven Berlin-Mitte und Ihr wertvolles Feedback bezüglich der Mikrowelle - unser Wartungsteam wurde bereits informiert, um dieses Problem umgehend zu beheben. Wir freuen uns, dass Sie unseren Selbstbedienungs-Check-in praktisch fanden und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

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martin wegenerGoogle
Apr 9, 2025
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Davide AlghisiGoogle
Apr 5, 2025

Excellent suite hotel with luxury rooms 5 minutes walk to Alexander platz

Response from the company
Nov 5, 2025

Thank you so much for your glowing review, Davide Alghisi - it absolutely made our day at Lux Eleven Berlin-Mitte! We're thrilled that you enjoyed our luxury suites and appreciated our prime location near Alexander Platz, and we hope to welcome you back for another wonderful stay the next time your travels bring you to Berlin.

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BartGoogle
Mar 16, 2025

They have many rooms available but charge you €25 to check in early. You can’t check in until 4pm without paying the fee. Terrible policy and service

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Gunther AhrensGoogle
Mar 10, 2025

The shower is flat not sloped so it can't drain: there's no guard or anything and it's raised up so it just pours water all over the entire hotel. We purchased late checkout until 3 but they locked us...

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Marvin RolfingGoogle
Mar 9, 2025

Super sauberes Hotel, top Lage. Nur zu empfehlen. Wir kommen gerne wieder

Response from the company
Nov 5, 2025

Lieber Marvin Rolfing, Ihr Lob erfüllt uns mit Freude! Wir sind begeistert, dass Sie unsere Sauberkeit und Lage so geschätzt haben und freuen uns schon jetzt darauf, Sie bei Ihrem nächsten Besuch in Berlin wieder bei uns im Lux Eleven begrüßen zu dürfen.

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KatharinaGoogle
Feb 12, 2025

Die Lage ist wirklich gut und das Personal in der Bar ist sehr freundlich. Ansonsten kann ich die positiven Bewertungen nicht nachvollziehen. Das Hotel ist in die Jahre gekommen. Der Teppichboden in d...

Response from the company
Sep 5, 2026

Guten Tag Katharina, vielen Dank für Ihr Feedback zur Lage und unserem Barpersonal. Wir nehmen Ihre Anmerkungen zu den Zimmern und der Ausstattung sehr ernst und werden diese intern prüfen, um unseren Gästen künftig einen noch angenehmeren Aufenthalt bieten zu können.

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Bibi BöhmGoogle
Feb 9, 2025

Super Lage und Ausstattung

Response from the company
Nov 5, 2025

Liebe Bibi Böhm, Ihr Feedback zaubert uns ein Lächeln ins Gesicht! Es freut uns sehr, dass Sie unsere tolle Lage und Ausstattung so geschätzt haben - wir geben unser Bestes, um unseren Gästen einen angenehmen Aufenthalt zu bieten.

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Estefania LopezGoogle
Jan 23, 2025

Este hotel tiene una ubicación privilegiada si vas a Berlín. A 5 min de Alexanderplatz andando, con paradas de tranvías cerca, parada de autobuses. Las habitaciones son amplias y tienen una pequeña co...

Response from the company
Nov 5, 2025

¡Qué alegría leer tu reseña, Estefania Lopez! Nos emociona saber que disfrutaste tanto de nuestra ubicación privilegiada y de las comodidades de nuestras habitaciones. Esperamos volver a recibirte pronto en Lux Eleven Berlin-Mitte para que puedas seguir explorando todo lo que Berlín tiene para ofrecer.

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דב שיוביץGoogle
Jan 15, 2025

שהות של יומיים חדר נקי ומסודר. מומלץ ביותר

Response from the company
Nov 5, 2025

תודה רבה, דב שיוביץ, על הביקורת הנפלאה שלך! אנחנו שמחים מאוד לשמוע שנהנית מהשהייה שלך ב-Lux Eleven Berlin-Mitte ושהחדר היה נקי ומסודר לשביעות רצונך. נשמח לארח אותך שוב בעתיד ולהמשיך להעניק לך חוויה מעולה בברלין.

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CarlyGoogle
Jan 15, 2025

Beautiful hotel and fantastic friendly service.

Response from the company
Nov 5, 2025

Hey Carly, your glowing review just made our day! We're thrilled to hear you had such a wonderful experience at Lux Eleven Berlin-Mitte, from the beautiful hotel to our friendly service – it's what we strive for every day.

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Ansger FritzeGoogle
Jan 14, 2025
Response from the company
Nov 5, 2025

Hallo Ansger Fritze, schön zu hören, dass Sie eine gute Erfahrung im Lux Eleven Berlin-Mitte hatten! Es tut uns leid, dass wir uns so lange Zeit gelassen haben, um auf Ihre Bewertung zu reagieren – wir schätzen Ihr Feedback sehr und arbeiten kontinuierlich daran, unseren Service zu verbessern.

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Arnold „Traveller“Google
Jan 8, 2025

Great hotel. Super friendly staff. Soundproof thick walls. Delicious restaurant and excelent drinks. Underground parking was very convinient.

Response from the company
Nov 5, 2025

Sehr geehrter Herr Arnold, Wir sind hocherfreut über Ihre positive Bewertung und danken Ihnen herzlich für Ihren Aufenthalt im Lux Eleven Berlin-Mitte. Es freut uns besonders, dass Sie unseren freundlichen Service, die Schallisolierung und unser Restaurant so geschätzt haben, und wir möchten Sie darauf hinweisen, dass unser englischsprachiges Team stets bemüht ist, Ihren Aufenthalt so angenehm wie möglich zu gestalten.

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